Activity Based Pricing

It seems more interesting to use the activity-based idea for finding, setting and negotiating sales prices, that means, for Activity Based Pricing than for costing.

Activity Based Pricing

Five of ten case studies published so far by the Profitability Analytics Center of Excellence PACE (see Management Accounting Practice Reports) deal with the question of how the unequal, only partially measurable use of a company’s support areas and capacities can be taken into account in sales pricing for different customers.

Specifically, the following cost pools should be included in sales pricing for different customer/product combinations:

    • Costs of procurement and warehouse logistics, which vary for different product groups,
    • Scrapping costs for expired or unsaleable products per product group,
    • Distribution costs such as transportation, storage, replenishment of shelves, delivery cycle (daily, weekly, monthly) per customer,
    • Customer care costs for order processing, handling of returns and complaints and general support by the sales force.

Although these fixed cost blocks cannot be allocated to an individual product according to cause, it is possible to calculate average values per activity and then take these into account when setting prices for different customer groups or sales channels.

This does not change anything in the management accounting system or in the contribution margin methodology, nor does it change the decision-relevant internal inventory valuation (at proportional standard costs). This is because fixed cost center costs are related to executed processes.

Activity Based Pricing is intended to support marketing- and salespersons in justifying the estimated costs of fixed cost processes to customers. For this purpose, it is not necessary to adapt the management accounting system, which is used for planning and control, but parallel calculations can be created.

Application example Ringbook Ltd.

For the example company Ringbook Ltd. the following table shows the fixed costs for 2021 at the lowest product level to which they can still be clearly allocated, i.e., without using any fixed cost allocation factors.

Direct fixed costs per product range
Direct fixed costs per product range

Of the total fixed costs of around 3.48 million, 1.44 million can be allocated to the two product ranges, while 2.04 million are incurred for the entire sales organization. The fixed costs for purchasing and warehousing were broken down in proportion to the purchasing values of the areas (own products, merchandise, investments and projects (general)). This took place under the arbitrary assumption that the costs of the purchase department are driven by the purchase volume.

With this classification the lowest level of the allocation of fixed cost blocks is reached in the example company. For:

    • Sales promotion is performed in each case for all products of a product range, for all customer groups together.
    • In sales and marketing all products are sold to all customers and a sales order can include one or more positions.
    • In production, manufacturing orders are processed for both semi-finished and finished products, which is why their fixed costs are incurred for all manufactured goods.
    • Administration and management work for all products.

The next part of the table (lines 7 – 14) is based on the proportional manufacturing costs of the products sold in the two assortments of own products and merchandise. Since the calculation is based on bills of materials and routings of the individual articles and the purchase prices for the individual merchandise products are known, their proportional costs can be calculated for each assortment according to their origin (line 7). From this, the proportions of the general fixed costs per assortment can be calculated in lines 8 and 9 (89.4% and 10.6%). In line 10, the directly attributable fixed costs are taken from line 6 of the previous table. This results in the full costs per product range in line 11.

Activity based picing
Activity Based Pricing

Comparing the net revenues in line 12 with the calculated full costs in line 11, reveals the calculated EBIT per product range (line 13). The total EBIT of 294,347 corresponds to the EBIT in the P&L (line 14).

After this allocation of fixed cost blocks to products it can be seen that the large share of EBIT comes from the own products. This was already apparent from the stepwise CM-calculation.

If the activity-based fixed cost allocation presented here is taken as the basis for pricing, the prices of merchandise would have to be increased and those of the own products reduced. In this way, the merchandise would achieve a higher calculated EBIT and the lower prices of the own products would allow sales volumes to be increased. However, the merchandise range has only been sold for two years, so it is still being built up. The sales prices have been set by observing competitor prices, so a price increase would lead to a drop in sales. Otherwise it makes no sense to lower the prices of own products, because no significant increases in production volumes are possible with the existing production capacities.

In summary, for the estimation of activity costs the fixed costs of a cost center are to be assumed and these are to be compared with the process quantities. Using the example of a purchasing department it is understandable that an initial purchase from a supplier takes more time than a reorder. The personnel costs in the marketing department for producing a sales catalogue remain the same whether one or thousands of catalogues are printed. But the full cost of one catalogue will change. The question whether the costs of the catalogues are to be split between existing and potential customers remains open.

Outlook

The more interwoven the internal service relationships are in the production and marketing of products, the less meaningful a cost-based sales price calculation becomes.

For the determination of gross and net sales prices, the allocation of fixed costs to customers and products can be a support. However, the net prices of competitors are more important.

Activity Based Pricing should in any case take place outside of Management Accounting. It is used to set prices but does not directly change any costs.

Multidimensional Contribution Accounting

A truly helpful management accounting system must deliver its figures in plan and actual according to market dimensions and internal structures. Only then it enables correct decision-making. Multidimensional and multi-level contribution accounting is the instrument for this.

In accordance with the goal orientation in the entire management (see the post “Integrated Management System”) it is also necessary to record values to be achieved for specific persons in the income statement. Multidimensional contribution accounting can make a  significant contribution to this.

Multidimensional contribution accounting

Contribution accounting must be structured according to the structures in the company. For the example enterprise, the following plan results: We start with the sales and the sales deductions. The proportional standard product costs are deducted from these, which results in the Plan CM I. The planned sales commissions are subtracted from this. This in turn results in Plan-CM I after sales commission of 3,668,723.

Multidimensional Contribution Accounting
Contribution by product group and fixed costs in steps

The two assortments  and the product group structure are shown horizontally. In this way, the CM I for each product group is visible. In the simulation model, this observation is possible at the individual item level.

This means that all proportional costs of sales are included (withdrawal from the finished goods warehouse at standard). Vertically, the fixed cost center costs are assigned to those areas where they can be clearly influenced and thus justified. The entire process of showing directly controllable fixed cost blocks is based on this responsibility without using any keys for fixed cost allocation:

    • The company plans the costs for sales promotion in the cost centers “Sales Promotion Own Products” and “Merchandise”. These are fixed product range costs that can be assigned uniquely to the assortment, but not to the product groups or even the individual articles.
    • The sales area consists of the three cost centers for the sales areas and those for sales management and internal sales. As these organizational units sell all articles of Ringbook Ltd., the fixed sales costs can only be assigned to the total of all contribution margins.
    • The total fixed costs of the production area (995,112) can only be clearly assigned to the range of own products, since the employees take care of all own products.
    • The remaining cost centers from the warehouse to management and administration work for the entire company, which is why they are only presented in the “Total company” column.

The result is the planned EBIT (earnings before interest and taxes). Assuming that the EBIT of 201,058 also corresponds to the profit objective for the year, the following responsibilities can be derived:

    • The company manager is responsible for achieving the planned EBIT.
    • The cost center managers are responsible for keeping to their target costs. These are the planned costs of the activity actually performed (explained in detail later). In all cost centers that are not directly involved in product creation (that is, they do not appear in any work plan), the target costs correspond to the planned fixed costs.
    • The head of procurement is responsible for realizing the planned (standard) purchase prices.
    • The top sales manager is responsible for the complete sales-CM. This includes the net revenues, sales commissions, planned proportional cost of goods manufactured, and the fixed costs of the entire sales organization. This responsibility can be partially delegated to sales area managers, since they are responsible for the CM achieved in their area and their own fixed costs. It can also be delegated to assortment managers or heads of promotion areas. If there is responsibility for both, regions and assortments, this results in a “crossed responsibility” (more to this at the end of this post).

These explanations are intended to show that the structure of the multilevel contribution accounting system allows obtaining financial targets that fully correspond to the ideas of Management by Objectives. It is important that the multilevel CM-calculation is designed according to the conditions and structures of the company (not according to the textbook).

If the sales, turnover and net proceeds are planned in all relevant dimensions of sales as described in the post “Planning from the Market into the Company”, the CM calculation can be created not only multilevel but also multidimensional. The prerequisite is that both product and customer structures are structured and planned bottom-up.

Contribution margin accounting for the sales areas is created by evaluating sales planning according to sales areas and the cost centers assigned to them. Each area manager has his own cost center for which he plans the fixed costs, which he can directly influence and therefore be responsible for. These are fixed costs because they have nothing to do with product manufacturing, but with the sale of all items. If this cost block is subtracted from CM I after commissions, the area CM (sales region) is the objective to be achieved.

Planned contribution margin for sales regions and sales management
Planned contribution margin for sales regions and sales management

No fixed costs were directly assigned to exports because the sales manager together with his office staff wins and handles all foreign sales in addition to his management task. According to this organization, the fixed costs of exportations are included in the cost center sales management and internal sales support. Using an appropriate allocation basis, these fixed costs could be distributed between export and sales management. But the consequence would be that nobody would be responsible for the fixed costs of internal services neither for exportation. This example shows why the structure of the database and of the profitability analysis always has to be set up according to the organizational circumstances.

The sales contribution of 2,495,958 is the same as the one in in the dimension of product groups. All the fixed costs below remain the same since the cost centers for production and the other areas work for all sales areas. This again results in the same EBIT.

The salespersons planned sales volumes and revenues per product group and sales area, but not by sales channel. Therefore, in planning, CM-accounting cannot be created according to sales channels. In the actual view, however, this will be possible, since the customer number in the invoices indicates the channel to which the customer belongs.

Today it is common practice in many companies to cultivate the market along various dimensions (for example, territories, sales channels, product groups). For each of the dimensions, the same total sales and contribution margin totals are to be achieved. As mentioned, the top sales manager is responsible for the complete sales CM. In order to achieve it area managers must coordinate with product managers. A sales promotion campaign for certain products (or product groups) should result in salespersons specifically recommending the respective products in their presentations and making targeted use of any available advertising material.

This coordinated approach can be supported by cross-referencing the results targets. The columns show the contribution margins planned in the individual sales areas for each product group. In the rows, the sales promotions planned for the product groups are compared with the target CM. It can be seen that the budget for the promotion of the still small merchandise area is almost as large as that for the own products. The intention here is to promote the merchandise area. This requires salespeople making their customers more aware of the advantages of the merchandise assortment.

Contribution accounting in two market dimensions
Contribution accounting in two market dimensions

Contribution margin accounting is a powerful tool to support objective-oriented approaches and, in particular, for promoting coordination between all areas of an organization. It can be adapted to changing corporate structures. This also applies to strategic planning. Because there it has to be decided with which products the company wants to reach which market positions in the future and thereby make the profit targets become reality. To do this, it is necessary to know which sales volumes and net revenues will be added and which will be eliminated, which costs will be incurred by the products (proportional) and which capacities and structures will have to be rebuilt for the necessary success potential (fixed).

In operational terms, contribution margin accounting helps to enable management by achieving agreement on objectives. It provides the tools for agreeing on targets for sales and net revenues down to the individual order or customer. Cost targets are mapped in such a way that they correspond to the direct influence of the holders of the objectives. The proportional manufacturing costs of an item are the target value for consumption in production. Finally, the planned fixed costs are the budgets for maintaining performance, whether in one area or in the entire company.

Contribution Margin or Full Cost

Full cost accounting leads managers to take wrong decisions because fixed costs are allocated to the costs per unit. Here is the proof.

Contribution Margin or Full Cost? What is decision-relevant?

Thanks to good negotiating of the CEO of Pekka Heating Systems Ltd., his company was able to acquire and realize a large installation order for a university building and a smaller conversion order for the heating system in a house with 6 apartments in the last period. Now the question is what kind of orders should be increasingly won in the future. A consultant was commissioned to calculate whether it would be more likely to win conversion orders or large installations of new systems. The consultant explained that, using the method he knew from school, he had first distributed the full manufacturing costs over the orders according to the number of hours worked. The costs of sales and administration were then allocated to the orders in proportion to the full manufacturing costs.

He presented the following calculation:

Contribution Margin or Full Cost
Full cost accounting

The verdict is clear: it is not advisable to accept large orders.

The project manager of the large installation project was, on the one hand, proud that Pekka Heating Systems Ltd. was able to successfully implement this large order and, on the other hand, frustrated by the massive loss of the order. Therefore he asked a friend if the consultants’ calculation was correct. The friend presented the following table:

Without order 1 the company would be bankrupt
He explained that the fixed costs of production (which include management personnel, depreciation, and buildings) cannot not be allocated to the individual orders according to their cause, since they would also have been incurred if there were no orders at all. From his figures it was understandable that the company would have made a loss of 430,000 without the large order 1, because the contribution margin of 470,000 would have been lost (the individual material would not have been procured and the employees would not have been hired for processing the large order).

With the following example, the friend showed him that the application of different cost allocation bases (allocation keys) leads to different order results every time, despite the same initial situation. None of the results can be correct because costs are distributed that are incurred for the whole organization.

Different fixed cost allocation keys lead to different order profits

The conclusion remains that full cost accounting is not suitable for management control, because managers need to compare both in planning and in the concrete case of application the additional net proceeds of an additional order to the direct costs incurred with this order.

Precisely because various accounting standards and tax laws require the preparation of full cost accounting, management accounting requires the courage to not allocate fixed costs from one to other cost centers, orders, and products because otherwise managers will make wrong decisions.